Terms and Conditions

Last Updated: 22/02/2023

Introduction

These terms and conditions ("Terms") govern your use of the services provided by SME IT Solutions, IT4Charity, and SME Web Hosting found at smesolutions.co.ukit4charity.org.uk, and smewebhosting.co.uk ("we", "us", or "our"). By using our services, you agree to these Terms. If you do not agree to these Terms, please do not use our services.

Provision of services

We provide a variety of services, including website hosting, IT support, and website design and development. Our services are provided "as is" and we do not warrant that they will be error-free or uninterrupted.

We reserve the right to modify or discontinue our services at any time, without notice and without liability to you or any third party.

Payment

You agree to pay us for our services as agreed upon in your contract with us. Payment may be made by credit card, bank transfer, or any other method agreed upon by us.

If you fail to make payment, we may suspend or terminate your access to our services.

Intellectual property

We own all intellectual property rights in our services, including our websites, software, and content. You may not copy, modify, distribute, or use our intellectual property without our prior written consent.

You retain all intellectual property rights in any content that you upload or publish using our services. By using our services, you grant us a non-exclusive, worldwide, royalty-free license to use, copy, modify, and distribute your content for the purpose of providing our services to you.

User conduct

You agree to use our services in a manner that is legal, ethical, and in compliance with these Terms. You may not:

- Use our services for any unlawful purpose.

- Upload or publish any content that is offensive, defamatory, or violates any intellectual property rights.

- Attempt to gain unauthorized access to our services or our systems.

- Use our services to transmit any viruses or other harmful code.

- Use our services in a manner that could damage, disable, overburden, or impair our servers or networks.

- We reserve the right to suspend or terminate your access to our services if we believe that you have violated these Terms.

Limitation of liability

We are not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our services or any third-party services that we use to provide our services.

Our liability to you is limited to the amount paid by you for our services in the twelve (12) months preceding the event giving rise to the claim.

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our services or any content that you upload or publish using our services.

Termination

Either party may terminate these Terms at any time, for any reason, by providing written notice to the other party.

Upon termination, you must immediately cease using our services and delete any content that you have uploaded or published using our services.

Governing law

These Terms are governed by the laws of England and Wales, without regard to its conflict of laws principles.

Dispute resolution

Any disputes arising from these Terms or your use of our services shall be resolved through arbitration in accordance with the rules of the Arbitration Act 1996.

Changes to these Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms and Conditions on our Websites. You are advised to review this Privacy Policy periodically for any changes.