Last Updated: 22/02/2023
SME IT Solutions, IT4Charity, and SME Web Hosting ("we", "us", or "our") are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our websites, including smesolutions.co.uk, it4charity.org.uk, and smewebhosting.co.uk (the "Websites").
By using our Websites, you agree to the collection and use of your personal information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Websites.
We collect personal information when you use our Websites, contact us, or use our services. This may include:
- Your name, email address, phone number, and other contact information.
- Your billing information and payment history.
- Information about your business or organization, such as its name, size, and industry.
- Information about your use of our Websites, such as your IP address, browser type, and operating system.
- Information about your interactions with us, including your communications with our customer support team.
We use your personal information to provide and improve our services, to communicate with you, and to comply with legal obligations. This may include:
- Providing our services to you, such as hosting your website or providing IT support.
- Processing your payments and sending you invoices.
- Communicating with you about our services, promotions, and offers.
- Responding to your inquiries, comments, and feedback.
- Analyzing and improving our Websites and services.
- Complying with legal and regulatory requirements.
We may disclose your personal information to third parties in the following circumstances:
- With your consent.
- To our service providers and business partners who provide services on our behalf, such as payment processors and email service providers.
- To comply with legal and regulatory requirements, such as responding to a court order or subpoena.
- To protect our rights, property, or safety, or the rights, property, or safety of others.
We may update this Cookie Policy from time to time in order to reflect changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
We take reasonable steps to protect your personal information from unauthorized access, use, and disclosure. We use industry-standard security measures, such as firewalls and encryption, to protect your information.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We may update this Cookie Policy from time to time in order to reflect changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Websites. You are advised to review this Privacy Policy periodically for any changes.