Epson Express Centre
Since 2005, we have been an Epson Express Centre.
This means we can look after your Epson printer in and warranty.
What is an Epson Express Centre?
With Epson Express Centres, it's now easier than ever to keep your products performing at their peak. From replacement Epson ink and paper to troubleshooting, diagnosis and repair, you'll find all you need to keep your product in peak condition.
What if my printer is outside of warranty?
We can service your printer for you when it is out of warranty. For more complicated repairs, we can arrange competitive fixed cost repair with them.
Products supported at Epson Express Centres
All Epson products are supplied with at least a one year warranty. As an Epson Express Centre, Computer Plus & Business IT Solutions repairs and replacements are faster than ever. The warranty extends to all consumer products and some business products.
If your product is under 12 months old, remember we need to see your proof of purchase with you. The proof of purchase will show the product is in warranty, and you will not be charged.
However, if your product is under 30 days old, it would be best to contact us directly by telephone or email. Alternatively, please return it to the retailer you purchased the printer from to swap the unit for another brand new machine.
We can still offer free advice for out of warranty products, but we have a minimum cost of £30 for an out of warranty printer service.
If your product develops a fault within the warranty period, we'll examine it for you and determine the possible cause. There will be no charge for this service.
The fault diagnostic process may not be possible immediately, and you may be requested to leave your product with us. We will contact you directly to advise you of any action that needs to be taken.
Replacement product in warranty
If we're unable to fix the problem, a permanent replacement product will be supplied. The replacement will be a Quality Assured unit of the same model, not a brand new machine.
The replacement will be dispatched to us within five working days.
The remaining balance of the warranty will be transferred to the replacement unit.
We provide printer repair services within the East Sussex area, covering towns including Hastings, Eastbourne, Bexhill and Polegate. Free collections are offered on Tuesdays and Thursdays within the local area.